Privacy Policy
The website https://chisla.com.ua/ takes the protection of its users' personal data seriously. Visitors may browse the pages of chisla.com.ua without providing any personal data. However, in order to deliver our services we need your contact details so we can reach you, clarify requirements, and issue an invoice or a service completion certificate. We do not share your personal data with third parties and treat it as strictly confidential.
1. General Provisions
1.1 This Privacy Policy establishes the procedure for collecting, storing, processing, using, and disclosing a User's personal data. We receive personal data from the User when they complete a contact form, place an order by calling the phone numbers listed on the site, or install our public widgets. Personal data is provided by the User directly (when filling in a contact form; when installing a widget, some data may be captured automatically). Mandatory data required to provide the service is marked accordingly. Any other information is provided at the User's discretion.
1.2 Confidentiality of personal data is a mandatory obligation: we may not distribute the User's personal data without their consent or another lawful basis.
1.3 By using chisla.com.ua, the User agrees to this Privacy Policy and to the processing of their personal data as described herein.
1.4 If the User does not agree with the terms of this Policy, they must stop using the chisla.com.ua website and widgets.
1.5 This Policy applies solely to the chisla.com.ua website and its widgets. chisla.com.ua does not control and is not responsible for third-party websites the User may reach via links available on chisla.com.ua or in our widgets.
1.6 The site administration does not verify the accuracy of personal data submitted by the User to chisla.com.ua or its widgets.
1.7 The User acknowledges that if they carelessly store their login credentials, third parties may gain unauthorised access to their account, personal data, and other information. chisla.com.ua is not liable for any harm caused by such access. We recommend that Users create strong passwords consisting of digits and mixed-case letters where passwords are used on chisla.com.ua or its widgets.
2. Personal Data
2.1 chisla.com.ua collects the following personal data: first name, last name, phone number, and email address. Our widgets additionally collect the number of CRM users, the CRM account URL, the CRM account number, and the date the widget was installed. We may also clarify and receive this information from you by phone.
2.2 Any other information is provided by the User at their own discretion.
2.3 chisla.com.ua does not collect users' IP addresses.
3. Purposes of Collecting and Processing Personal Data
3.1 chisla.com.ua collects and retains only the personal data necessary to deliver services to you.
3.2 chisla.com.ua collects data in order to communicate with the User — including sending notifications about service delivery, informing the User about subscription renewal dates, confirming orders, and processing requests and enquiries.
3.3 Personal data is processed without a fixed time limit, by any lawful means.
4. Conditions for Granting Access to the Database
4.1 We do not share the User's personal data with third parties, except as required by the laws of Ukraine.
4.2 The User's personal data may be disclosed to the User's own employees at their request in connection with issuing an invoice, preparing a service completion certificate, or configuring the CRM under a written or verbal agreement with the User.
4.3 In the event of loss or unauthorised disclosure of personal data, chisla.com.ua will notify the User accordingly.
4.4 chisla.com.ua takes the necessary organisational and technical measures to protect the User's personal information against unlawful or accidental access, destruction, alteration, blocking, copying, distribution, and other unlawful actions by third parties.
5. User's Right to Modify Personal Data
5.1 The User may at any time modify (update, supplement, or delete) the personal information they have provided, in whole or in part, by sending a written request to chisla.com.ua@gmail.com.
6. Changes to the Privacy Policy
6.1 We reserve the right to amend this Privacy Policy. In such cases we will update the document version on the Privacy Policy page. Please review these terms periodically to stay informed about how chisla.com.ua protects its users' personal data.
7. Feedback, Questions & Suggestions
7.1 All suggestions or questions regarding this Policy should be directed to the chisla.com.ua user support address: chisla.com.ua@gmail.com.